Privacy Policy
Our Policy
APPWHIZ STUDIOS is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy policy.
VH Enterprises may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 07/08/2021.
Information We Collect
We may collect the following information when you subscribe to our email newsletter, fill in our enquiry form or use any of the service(s) we provide:
* Name
* Contact information including email address and mobile number
* Other information relevant to customer surveys, offers, and/or information required to provide the service(s).
What We Do With This Information
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
* Internal record keeping.
* We may use the information to improve our products and services.
* We may periodically send you emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
* From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, or mail. We may use the information to customize the website according to your interests.
* We may use the information to provide you the required service(s).
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Cookies
We do not use cookies on this website.
Other Applications
If we embed YouTube videos in the site, watching the video will set a cookie on your computer. We may also use embedded applications such as Twitter, Facebook or Instagram. These third parties may set cookies to remember your preferences.
How to Disable Cookies
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
If you disable cookies, your experience of some parts of the website may be affected.
Links to Other Websites
Our website contains links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy policy. You should exercise caution and look at the privacy policy applicable to the website in question.
Controlling Your Personal Information
You may choose to restrict the collection or use of your personal information in the following ways:
* Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.
* If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at If you have any questions, please reach out to us at email-support@appwhizstudios.com.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. As small fee will be payable. If you would like a copy of the information held on you please write to email-support@appwhizstudios.com
Return Policy
Our refund policy has been devised to define the situations under which APPWHIZ STUDIOS will provide a refund, the procedure for claiming a refund and the responsibility of APPWHIZ STUDIOS circumstances resulting in such a claim. By registering for any of our services you are declaring that you accept and agree with all the terms and conditions outlined in the refund policy.
All the information that we collect is utilized for bettering our web site’s content, to notify the clients about our website updates or to look into the problem with their request. In case you do not want to receive any email from us in the future, please inform us by writing in to us either through e-mail or letter.
Coverage & Scope
* Our refund policy covers the refunds by APPWHIZ STUDIOS and/or a website owned and managed by APPWHIZ STUDIOS.
* This policy does not have any application for companies which are not owned or controlled by APPWHIZ STUDIOS or for persons not employed or managed by APPWHIZSTUDIOS. This includes any third party service and / or product providers bound by contract and also, any third-party websites to which APPWHIZ STUDIOS website link.
Filing a Complaint
* At APPWHIZ STUDIOS we take every work with the final outcome in sight. It is as much our responsibility as the client’s. So, we believe that every effort should be made to reach a solution that is fully acceptable reciprocally in case of any situation where dissatisfaction related to services comes. Only when things are completely out of hand that refund should be considered.
* Our final aim is to come to a mutually acceptable solution. Even then if for some reason you are not satisfied and think about going for a refund claim, it is our request that you take out a few precious minutes to write to us at email-support@appwhizstudios.com for a final dialogue prior to requesting a refund.
* Only if we are unable to reach a common ground with you after talks should a refund claim be filed.
Eligibility for refund
At APPWHIZ STUDIOS every work is important to us and we make sure that we handle each work with utmost care and professionalism. Our aim is to provide the results as per the terms and conditions of the proposal. However, despite every measure if the client is not satisfied with the results and chooses to go for the dispute resolution process, we consider refund requests as per the following program in which our services and refund policy related to each service is very clearly listed:
Delivery Time
Website / Software
Web / Graphic Design
Mobile/Desktop App
Logo Design / Brochure Design
Any Other Service(s) We Provide
* Full refund: In cases where the work has not been started or if the initial quotation/design style has not been approved. The Full Refund policy will initiate after receive the upfront payment date.
* Partial refund: If there is a failure to deliver as per our delivery policy after the approval of the initial quotation/design style. The partial refund will be in proportion to the work completed.
* No refunds: If the work has been completed and delivered/uploaded on the server.
NOTE: Refund of any cancelled order will be processed only after we got the refund from the third party.
Applicability of the Delivery Policy
NOTE: APPWHIZ STUDIOS delivery commitment is subject to:
* A work is not taken to be void unless the agreed upon payments are clear.
* Refund policy is not applicable if the required information for the successful completion of the work is not given to us at proper time. If there is delay or failure in completion of the work due to improper communication from client, it cannot be attributed to APPWHIZ STUDIOS.
* If the information provided by the client is incomplete and/or complete information regarding the work is not provided at the initiation of the work, APPWHIZ STUDIOS is not liable to follow its delivery or refund commitments.
* There is no provision for compensation for the delay of delivery under any conditions, until and unless there is an agreement signed with a penalty clause for delay in delivery.
Limitation of Liability
APPWHIZ STUDIOS liability is bound by the value of the chunk of the work (as per our proposal) which remains incomplete at a given point of time. APPWHIZ STUDIOS is not obligated for losses due to the services provided/ not provided or the delay in the same at any point of time. The liability to refund holds only if the work has been cancelled by the client and such cancellation has been communicated to APPWHIZ STUDIOS in writing.
Processing of Refunds
The partial refunds will be processed and mailed within 90 business days of the date of cancellation and will be brought about using the method of payment agreed upon in the beginning of the work i.e. refund by cheque or refund by any online method.
And The full refunds will be processed and mailed within 45 business days of the date of cancellation and will be brought about using the method of payment agreed upon in the beginning of the work i.e. refund by cheque or refund by any online method. APPWHIZ STUDIOS may change this policy at any time, without prior notice under its sole discretion, amend this policy from time to time. You are therefore requested to review this policy periodically. Your continued use of APPWHIZ STUDIOS website after any such amendments automatically implies your acceptance of the same thereof.